This year, we’re returning to Toowoomba for the first time in 13 years and we’re excited to showcase the city’s transformation. As Queensland’s largest inland city, Toowoomba blends country charm with a thriving urban culture, dynamic coffee scene, and vibrant street art. Toowoomba has grown and evolved, not just in its built environment, but socially and culturally as well.
Across three dynamic days, immerse yourself in an enriching program designed to deliver fresh insights, practical knowledge, and meaningful connections. Plus, you'll have the opportunity to explore everything Toowoomba has to offer — from its beautiful gardens to its storied past. Click here to see what’s in store at the QLD Conference!
Payment
All amounts are in Australian dollars and are inclusive for Goods and Services Tax (GST) of 10%. Payment may be made by online credit card payment (Visa or Mastercard), or EFT (you can request an invoice during registration). All registrations must be paid in full prior to the start of the conference, or you won’t be able to pick up your name badge onsite.
Member Rates
You must be an active PIA member to register at the member rate. Contact our membership team at [email protected] for more details on becoming a member or to check your current membership details.
Early Bird Registrations
Early Bird Registrations open from 3 June 2025 and close 30 June 2025. Early Bird Registrations must be paid in full prior to the close of the Early Bird Registration period for the discounted rate to apply (30 June 2025). If you are paying by invoice, please ensure that the payment is processed during this period, or your registration amount will automatically increase to the standard rate.
Cancellation
Delegates who find themselves unable to attend the conference after submitting their online registration are most welcome to nominate a substitute. All substitutions and cancellations must be made by email to [email protected]
No Shows
If you are unable to attend, please advise us via emailing [email protected] to cancel your registration.
If you fail to advise us prior to conference, we regard your registration as ‘no show’ and cancellation fee of 100% will apply.
Refund policy
If you cancel 2 months prior to the Conference, you will be refunded 100% of your total fees.
If you cancel 1 month prior to the Conference, no refunds will be issued; however, registrations may be transferred to another person without penalty. PIA must be advised of any cancellation or transfer in writing to [email protected].
Disclaimer of liability
PIA will not accept any liability for damages of any nature sustained by participants or their accompanying persons or loss of, or damage to their personal property as a result of the conference or related events.
Insurance
PIA confirms that the delegate registration fees do not in any way include insurance cover. It is recommended that delegates consider their individual travel and health insurance requirements prior to making travel arrangements.
Privacy
PIA complies with the National Privacy Principles set out in the Commonwealth Act 1988 and reaffirmed in the Privacy Act (Private Sector) Amendment Act 2000 which came into effect in law in December 2001.
Unless required by law the Association will not disclose personal information about an individual unless the individual has provided consent, either at the time of providing the information or following a specific request.
In registering for this conference, if you wish to be placed on the App delegate list you will have the capacity to ‘opt in’ on the Conference App. This App will be sent to you in the week prior to conference. A main delegate list (name, organisation and state) will also be available to sponsors and future conference organisers. Please let us know during the registration process if you do not wish to be included in the main delegate list.
Your information may also be collected for RSVP purposes related to social functions and other events. When necessary, your details may be shared with relevant third parties to facilitate event organisation, including sending invitations and managing event logistics.
Media and photography
In registering for this conference, you accept that various events may be photographed, video or audio recorded and that this content may be used by PIA at its discretion on website, social media, newsletters or other promotional material.
Accommodation
A special rate has been negotiated with Burke & Wills Hotel for conference delegates (details on the Conference Website, Accommodation page). Please note any accommodation or travel bookings must be arranged from your point of purchase. PIA holds no liability for any losses incurred from these bookings or cancellations for travel, accommodation or any other expenses.