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Privacy Policy

Thank you for visiting the Planning Institute of Australia website. This privacy policy describes the use of personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information, thus ensuring you understand and accept the practices in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis.

Note: the privacy practices set forth in this privacy policy are for this website only. If you link to other websites, please review the privacy policies posted at those sites.
Collection of Information

PIA collects personally identifiable information, like names, postal addresses, email addresses, etc., that has been voluntarily submitted by our visitors. The information provided by visitors to the site is only used to fulfil a specific request, unless permission is given to use it in another manner, for example to be added to a mailing list.

Protection of your Information

PIA implements a variety of security measures to maintain the safety of personal information when submitting a request or placing an order.

These security measures include: password protected directories and databases to safeguard your information or SSL (Secure Sockets Layered) technology to ensure that information is fully encrypted and sent across the Internet securely.

PIA offers the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database. This information is only accessible by those authorised with access rights to such systems, and who are required to keep the information confidential. After a transaction, your private information (credit cards etc.) will not be stored on our servers.

Refund Policy

Event registrations are transferrable to another attendee, but we do not provide refunds for cancellations received after the event RSVP date.

Commitment to Data Security

All personally identifiable information is kept secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow users to opt out of further mailings.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if personally identifiable information has previously been provided, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

PIA may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. This occurs when:

(1) permitted or required by law; or,
(2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,
(3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: webdesign@planning.org.au
By Phone: 02 6262 5933
PIA reserves the right to make changes to this policy. Any changes to this policy will be posted.